Modality
of payment
Professional Clothing allow you to choose between different modalities of payment, so that you have always the opportunity to buy in the way you prefer.
At present, modalities of payment available are:
Payment with
Credit card (VISA, Mastercard, American Express) through
BankPass Web and
PayPal Business server (both the systems gives you the opportunity to carry out reliable purchases without the use of any kind of proper management software). In this case, the order online involves only the obligation of the amount pertinent to the purchase that will be really debited when the delivery happens.
Payment through Cash On Delivery is only available in Italy.
Payment through Banking Money Transfer. Choosing this modality, your order will be valid until we receive the proof showing that the transfer is effective: you have to send it to Professional Clothing (by fax or e-mail) by 3 working days from the date of acceptance of the order. We will send you what you have ordered only when the credit of owed sum is effective: the credit have to happen within 7 working days from the date of acceptance of the order. After the deadline, the order will come automatically cancelled. We will send you our banking coordinates in order to carry out the money transfer only when the online order is complete.
Times and modality of goods delivery
In order to render the deliveries fast and reliable, Professional Clothing has chosen as Express Courier MailBox - UPS, a partner of the maximum quality and reliability, so we succeed to guarantee the delivery everywhere in Italy (*) within 72 hours. This kind of service costs € 25. However, we cannot guarantee you will receive your package in 72 hours.
Contextually to the forwarding of the acquired products, Professional Clothing sends you an e-mail containing all the details of the delivery, included the tracking number. Following the enclosed link, the customer can be connected to the courier's site, so as to check the exact state of the delivery and to know the charged branch: the customer can phone to it in order to come to an agreement in case he prefers to withdraw personally the package.
Right of Renunciation
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To the senses of the art. 5 DL 185/1999 (Italian Law), if the customer is also a consumer (that is a physical person who acquires goods for aims not linked to his own professional activity), he has the right to withdraw from the contract of purchase for any reason, without supplying explanations and any penalty (excluded the possible burdens for the transfer of money) within 5 days since he has received the goods.
Customer Service
For whichever problem concerning delivered articles (non-consistent or damaged product, lacking stuff, etc...), we ask you to use exclusively our
online automatic service. Professional
Clothing will use these information in order to personalize and to improve the service that it offers to you.
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